ZOLL emsCharts NOW

emsCharts NOW is a software as a service (SaaS) that requires no on-premise servers or architecture.

Unsupported environments

emsCharts NOW is a mobile and laptop/desktop application. The mobile version is available on the iOS (Apple) App Store and the Google Play Store, and the laptop/desktop version is available to install from NOW.emsCharts.com. Installation from any other source is not currently supported. Devices other than iOS and Android mobile phones and tablets, and Windows 10 and Sequoia (Mac) laptops and desktops are not currently supported.

Examples of unsupported platforms and devices:

  • Apple TV

  • Apple iWatch

  • Apple Mac

  • Chromebook / ChromeOS

  • Google Pixel watch

  • Laptops and desktops running a Windows OS older than Windows 10

  • Laptops and desktops running a MacOS older than Sequoia

Minimum supported version

Current released version downloaded from the iOS (Apple) App Store or the Google Play Store for mobile devices, and from NOW.emsCharts.com for laptops and desktops.

Operating System and hardware (devices)

emsCharts NOW is designed for targeted operating systems. Although we do not restrict usage of older devices and operating systems meeting the parameters outlined in these hardware/software requirements, there may be some differences in user experience depending on the device and operating system version you are using. We recommend you test any device prior to using it in the field.

Operating system requirements

Minimum supported operating systems for laptops/desktops:

  • Windows 10

  • Sequioa (Mac)

Targeted (recommended) operating systems for mobile devices:

  • iOS version 15+

  • Android version 13+

Data capture requirements

Minimum:

  • QWERTY keyboard for data input

  • Camera for capturing and attaching images

Recommended:

  • QWERTY keyboard + HIPAA-compliant voice-to-text functionality (user-installed and user-enabled) for data input

  • Auto-focusing camera for Driver's License Scanning and Document Scanning

    Note: Driver's License and Document Scanning features are not currently available on the laptop/desktop version of emsCharts NOW

  • Camera with flash for image capture torch functionality

Supported web browsers for laptops/desktops

  • Google Chrome

  • Microsoft Edge

  • Safari

Important! On laptop/desktop devices with emsCharts NOW installed, we recommend you avoid clearing your browser data such as history, cookies, or storage. emsCharts NOW will securely store all data and information on your device - deleting browser data may impact documentation that has not yet been uploaded from the device, or require that configurations are downloaded/re-synced. Specific site data can be cleared if necessary, but ensure that emsCharts data is excluded.

In some browsers, clearing "website data" will remove data for all sites. Be aware that any full browser data wipes can impact emsCharts Web.

Laptop/desktop devices tested

  • Apple Macbook Pro

  • Lenovo ThinkPad

  • Microsoft Surface Pro 7+

 

Learn more about ZOLL emsCharts NOW.